The Problem: The Adoption Barrier
Organisations spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient transformation. Yet, complexity, ongoing changes, and limited direction often result in a "Digital Adoption Gap":
- Employee Struggles: Employees have trouble to navigate new SAP tools or complete complex transactions, leading to confusion and increased reliance on support teams.
- Non-compliance: Users bypass standard SAP processes, which results in inaccurate entries, regulatory problems, and delays.
- Training Gaps: Classroom-based learning is easily lost, leaving staff unsupported when they need help most.
- Missed Returns: The potential of the SAP system is not realised, as most users access only a fraction of its features.
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The Solution: Contextual Support with SAP WalkMe
The WalkMe user enablement layer, fully integrated into the SAP environment, addresses the user experience gap. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.
By deploying WalkMe with SAP, your clients can ensure every team member, regardless of background, can be productive from the outset.